Every year, many companies lose nearly tens of billions of dollars due to customer churn. Telecom companies are at the top of this list. Customer churn results in to significant revenue loss of a business, than the cost of acquiring a new customer. As a result, customer churn or losing customers to competitors is considered as the biggest hindrance in the growth of any business. Futurism helps you predict and prevent customer churn with the help of Artificial intelligence, Big Data, and automation. Our strategic data analytics enables you to make dynamic changes in your marketing methodologies or even the products. We know that the perfect blend of Big Data and Data Analytics will render the desired effects; i.e. to prevent customer churn! .
This is the biggest turn off for the customers. If the customer service is bad or lacks certain aspects, customers may start turning away from your business or brand. Customer service creates customer experience; good customer service creates good experiences, while bad customer service creates a bad experience.
Many brands easily acquire a huge number of customers. However, many of these customers often abandon the brand after a while. Customers either don’t find the service attractive anymore or simply don’t understand certain aspects of your service.
This is quite obvious. Customer sentiments are extremely important for gauging the success of the service or product. Several businesses fail to understand this or are not able to gather enough data that can indicate whether the customers are happy or not.
You may have increased the rates of your product or service due to genuine reason. However, if the customers are finding it costlier than your competitors; they may abandon your business altogether.
Futurism Technologies has made significant investments in building these competencies and required domain knowledge through COE. Futurism understands these roadblocks which give rise to customer churn. Hence, we provide solutions that tackle the root cause and also make sure that customer churn is prevented in the future. Analytics is the base of our solutions and modern technology drive its processes. Here are the solutions that we provide to various organizations to prevent customer churn.
The reason customers leave certain service; product or brand lies greatly in the historical data. Our Data Analytics helps you in interpreting this data and predicting the churn beforehand..
Futurism holds an expertise of handling and analyzing the Big Data. The analysis helps organizations take decisions and also change their marketing strategies..
We make Artificial Intelligence work for you. The AI tools are integrated with the data source, enterprise application, and the database. Once the AI tools get the data it requires, it can analyze the data for you.
Our tools help you calculate the customer sentiments scattered across various platforms. Customer sentiments play a major role in indicating the success of the product or the service.
We help you understand what can engage the customers and keep them with you for a longer period. Our automation solutions can help you retain customers through personalized messages. We can also automate the messages such as offers, incentives, loyalty rewards, or other information messages regarding your product. The tools target the churn-prone customers and automatically sends out these messages.
Our proven methodologies help you attain maximum customer retention.
Let Artificial Intelligence help you in analyzing the data and coming to conclusion.
Our data-driven tools and methodologies help you understand the customer sentiments and analyze the data.
Make your business more successful with latest tips and updates for technologies