The pace at which digitalization is being incorporated across the world, its implementation in customer communication and interfacing was imminent. A European smart dialog solution provider wanted to incorporate digitalization to drive sales. The company has been in the market for over two decades and has over 6000 customers across more than 100 countries. Their employee strength is about 200 and they have offices in four locations.
The company was looking for a disruptive solution to drive their sales. They aimed to reduce the cost pressure in their service center by building a robust, future-oriented technical platform.
Futurism believes communication between customer and company is the key success factor in any business relationship. If you wish to make an inquiry, or require information regarding our services, please get in touch with us.
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