Is your business digitally mature?

Ask these questions:

A capable engine with multiple milestones

• Does your website represent your brand and how you want patients to think about you and reach you?
• Is your website functional? Can your patients schedule appointments via mobile? View their health records? Pay their bills? Renew their prescriptions? Facilitate two-way communication?
• What are the areas of your business processes that cause the most pain, are most costly, trigger bottlenecks, increase costs and create the most complaints?
• What are the processes that lack visibility?
• How secure is your company/customer data?
• What business processes face the most disconnect? (in terms of collaboration)
• What is your core business activity and is it often executed manually?
• Do you still rely on paper-based processes that are prone to human errors?
• What are the most repetitive mundane tasks? What takes up the most time in your day?

• What processes require you to constantly add more people/resources often and just can’t get enough of it?
• Does the same data exist in multiple places and is entered multiple times by your employees?
• Are data silos hurting your organization’s productivity?
• Do you manually store, compile and sort unorganized data leading to data duplication and discrepancies?
• Does your business lack a centralized/unified view of business data?
• What is it that is holding you back to deliver amazing customer experience?
• How best would you describe access to information within your organization?
• Are your employees able to access the required information on the go?
• Do you find yourself in troubled waters when it comes to managing regulatory and compliance requirements?