Today, brand isn’t about what you say about it. Now the brand is what people have to say about it. People aren’t interested in the salsy communication that come from the marketing collaterals of the brand. They are interested in the real-life experiences of the actual users of the product. It’s been substantiated by the fact that 80% of today’s customers are influenced by reviews and information they find online. Clearly, a slew of negative and slanderous comments showing up on page one for your company name search can do irreparable damage to your company’s reputation and thereby sales.
To measure the public sentiment of your brand, we begin by monitoring the online conversations about you. Through ongoing analysis and study of your brand across the total scale of online media, we fetch real-time information about it. This comprises blogs, social networking, forums, micro blogs, news, etc. Our offerings include:
Setting up Google and Yahoo Alerts to recognize the use of your brands in the news
Constant monitoring of websites that are linking to your company URL or where they are mentioned online.
Monitor information about any of your company's product or service names
Use of sites such as Feedster, BlogPulse, and Technorati to monitor your brand in blogs
Customized RSS feeds for brand tracking
Tracking all names including brand names and key employee names
Monitor industry-related sites
As 88% of consumers trust online reviews as much as a personal recommendation, ignoring the detrimental power of negative reviews is not a wise move. With a sturdy online review process, which goes through competitive intelligence and split-testing of messaging for maximum conversion rate, we remove negative reviews, increase star ratings and grades, and mitigate negative customer feedback. Our offerings include:
Monitor Online Reviews
Catch Negative Reviews before They're Posted
Yelp Review Management
Google Reviews Management
Improve Trustpilot Reviews
Facebook Reviews Management
Negative Review Root Cause Analysis
Easy Input with API Integration
In the volatile online world that demands thousands of dollars to get traffic and drive sales, a few misguided comments can ruin your years of efforts. To make your potential customers trust your products and services, it’s important that your online presence sends vibes of positively – an outcome of carefully crafted bran building activity. Our offerings include:
Wikipedia page development
Measure and amplify the positive chatter around your brand
Google Knowledge Panel development
Google My Business development
Improved online reviews and ratings
SEO Reputation Management
We use CRM tools in building and managing relationships with you by providing update on daily task.
We submit daily, weekly & monthly updates to track progress of your website and what is planned for coming months.
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