Remote Infrastructure Management
For the Tools that You Need
For the Tools that You Need
To let you support your end-users cost effectively and efficiently, we provide remote operation and administration services to desktop deployments. The goal is to give you a competitive edge by bringing key service desk facilities to your workforce. Our offerings include:
To let you support your end-users cost-effectively and efficiently, we provide remote operation and administration services to desktop deployments. The goal is to give you a competitive edge by bringing key service desk facilities to your workforce. Our offerings include:
IT Asset Tracking
Operating System Upgrades
Migrations & Support
Anti-Virus & Security Management
Backup Management
Image Management
Hardware & Software Roll-outs
Incident Monitoring & Escalation
Laced with capacity management and built-in resilience, our Managed Application Services provide all-inclusive support of your organization’s mission-critical enterprise and hosted applications. Our offerings include:
Application Monitoring
Application Modernization
Application Portfolio Management
Application Hosting and Maintenance
With the help of several accessory methods such as SNMP, command-line interface (CLI), custom XML, CMIP, Windows Management Instrumentation (WMI), Transaction Language 1 (TL1), we diligently monitor network components within the large network area. Offerings include:
Fault Analysis
Performance Management
Provisioning of Networks
LAN/WAN Management
Bandwidth Management
VPN Services
The last decade has saw unprecedented growth in data. We are using latest technologies like DE Duplication, Tie Ring, Unified Storage, etc. to allow enterprises to optimize their storage functions. Offering include:
Storage availability, performance and utilization monitoring
Upgrading of firmware, hardware, and software as per the recommendation of OEM
Data set replication
Provisioning of storage objects and resource
Backup and recovery services
Information Governance
We let you facilitate selections of service package to fulfill company requirements by managing your server infrastructure - both hardware and operating system. Offerings include:
Server Administration
Server Security
Server Migration
Server infrastructure
Performance Monitoring and Reporting
Information Governance
Focus on mission-critical activities of business
Balances resource allocation ensuring that all the systems are operating at optimal efficiency
Improved IT governance through controlled changes
Lower risk of IT failure
By designing a modular and custom solution that suits your current and planned IT infrastructure, we let you to selectively retain control.
Relying on off-the- shelf tools and products from our technology partners and standardized automated functions, we rapidly deliver solutions.
We provide partnership strategies that let you to leverage the economies of scale by partnering with a global provider of specialized infrastructure.
Through this, we ensure process maturity excellence and business-and-IT alignment
First-line support in more than 10 languages to address problem escalation Second-line support, base-level technical support, automation and client liaison
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