Remote Infrastructure Management

For the Tools that You Need

Remote Infrastructure Management (RIM)

To let you support your end-users cost effectively and efficiently, we provide remote operation and administration services to desktop deployments. The goal is to give you a competitive edge by bringing key service desk facilities to your workforce. Our offerings include:

Services Addressing your needs with customized offerings

Desktop Management

    To let you support your end-users cost-effectively and efficiently, we provide remote operation and administration services to desktop deployments. The goal is to give you a competitive edge by bringing key service desk facilities to your workforce. Our offerings include:

  • IT Asset Tracking

  • Operating System Upgrades

  • Migrations & Support

  • Anti-Virus & Security Management

  • Backup Management

  • Image Management

  • Hardware & Software Roll-outs

  • Incident Monitoring & Escalation

Application Management

    Laced with capacity management and built-in resilience, our Managed Application Services provide all-inclusive support of your organization’s mission-critical enterprise and hosted applications. Our offerings include:

  • Application Monitoring

  • Application Modernization

  • Application Portfolio Management

  • Application Hosting and Maintenance

Network Management

    With the help of several accessory methods such as SNMP, command-line interface (CLI), custom XML, CMIP, Windows Management Instrumentation (WMI), Transaction Language 1 (TL1), we diligently monitor network components within the large network area. Offerings include:

  • Fault Analysis

  • Performance Management

  • Provisioning of Networks

  • LAN/WAN Management

  • Bandwidth Management

  • VPN Services

Storage Management

    The last decade has saw unprecedented growth in data. We are using latest technologies like DE Duplication, Tie Ring, Unified Storage, etc. to allow enterprises to optimize their storage functions. Offering include:

  • Storage availability, performance and utilization monitoring

  • Upgrading of firmware, hardware, and software as per the recommendation of OEM

  • Data set replication

  • Provisioning of storage objects and resource

  • Backup and recovery services

  • Information Governance

Server Management

    We let you facilitate selections of service package to fulfill company requirements by managing your server infrastructure - both hardware and operating system. Offerings include:

  • Server Administration

  • Server Security

  • Server Migration

  • Server infrastructure

  • Performance Monitoring and Reporting

  • Information Governance

The ImpactEconomies of scale due to reduced IT management and administration costs

Our Value PropositionMaximum Flexibility



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